602-242-1160 • 480-949-7000 • 623-234-2246

Commercial Moving

Metro Movers has been moving Phoenix businesses since 1982. Throughout that time, we have developed our personnel and continuously upgraded our equipment, technology and systems. Today, we are proud to offer you a wide range of some of the best resources in the business.

Services Offered by Metro Movers

Metro Movers acknowledges the diversity of the commercial moving industry and the occasional need for specialized services. Our experienced representatives will work with you to develop a satisfactory approach to meeting your company's unique needs. The following list briefly describes the standard services currently available to all of our business clients.

Expert handling of computers and high-tech machinery

Break-down and set-up of employee work stations

Record management and traditional storage services

Move planning services

On-site move management by a project manager

Hoisting of heavy items

Professional tagging and taking of inventory

Preparation services

Special services

Qualifications and Resources

Metro Movers commercial relocation consultants are professionals, experienced in interfacing with all levels of management and addressing the client's questions and concerns throughout the move. Their prime responsibility is to provide comprehensive move management. This includes in-house, end-user briefing sessions and customized handouts for the relocation; on-site supervision when Metro Movers workers are performing a move; anticipating and planning for any special needs which may arise; and ensuring the most efficient move at the lowest possible price.

Moving Personnel

All of Metro Movers movers are highly trained in an on-going training system that we have spent many years developing. Our foremen are required to complete a total of 250 hours of moving experience and they must exhibit exceptional supervisory skills, before they can take charge of a move crew. The movers themselves go through extensive in-house training before getting on-the-job experience.

Office Personnel

Metro Movers office staff includes the sales department, the accounting department, the customer service department and a skilled and knowledgeable management team that has been with the company since the very beginning.

Vehicles

Metro Movers has a fleet of straight trucks and tractor trailers which are continuously maintained. A large fleet guarantees that the appropriate number of vehicles will be available for your project, and it gives us the ability to provide replacement vehicles in case of an emergency.

Some of the features included on our fleet of moving trucks are:

Lift gates – with up to 2,000 lb. capacity.

Narrow-width design - for better maneuverability in cities.

Multiple doors - for easy loading and unloading.

Ramps and wheel wells - to facilitate the efficient movement of property.

Equipment

Metro Movers owns all of the standard apparatus and supplies necessary to perform moves safely and efficiently. The following list identifies those items that are readily available for all of our moves.

	Masonite - loose
	Dollies
	Safe Jacks
	Panel Carts
	Ramps
	Plates
	Hooks

	Tool Kits
	Library Carts
	Commercial Bins
	Tape Gun Dispensers
	Boxes
	Paper Pads
	Strap Kit

Office Relocation Pricing

Metro Movers--The Office relocation Experts

That's because no other PHOENIX office relocation moving business can offer our unique combination of old-fashioned, quality customer service and top-rated, cutting-edge technology.

We offer our commercial clients comprehensive, top-quality solutions to their moving and storage needs.

If you need to make an office move, no matter how large or small, why not let the Valleys Office movers take care of it? Contact our office to speak with one of our experienced, certified estimators today. Set an appointment - at no cost or obligation - and put the vastly experienced commercial moving experts from Metro Movers to work for you.

To help you consider all of the important elements in an office relocation, we offer the following advice:

How to Get an Estimate

Metro Movers offers three methods for getting a moving business estimate: (1) Go to our Estimate Section and fill out a submission form for a rough estimate online; (2) Speak with one of our estimators to get a general estimate over the phone; (3) Call the number below and set up an appointment for one of our experienced estimators to come to your office and give you a much better estimate in writing. This will get you a much more accurate and detailed estimate than you can achieve by phone or online.

Our Phoenix moving estimators are trained, certified and available to assist you.

In the office relocation and moving business, you'll find two types of estimates: (1) non-binding, which means your final price will be based on the actual amount of hours and materials used on the job; and (2) a binding estimate which gives you a guaranteed price that won't exceed the amount quoted.

A non-binding estimate is beneficial if (1) you're not exactly sure of all the items you're moving; (2) not sure if you'll be ready and might require additional packing help; (3) your move will involve unusual details, multiple deliveries, or the handling of sensitive equipment, fine art or antiques that you don't want to rush; (4) an elevator won't be available for exclusive use during the move; or (5) construction or other impediments may slow the move progress.

A binding estimate is preferable if you want to guarantee your budget, or if you haven't moved often and aren't familiar with the moving process. With Metro Movers, all our binding estimates are computer-generated using a proprietary software program, so the price is guaranteed. What you're quoted is what you pay, period.

Three requirements must be met in order to receive a binding estimate: (1) a detailed inventory in writing must be agreed upon by the client and the mover; (2) elevators must be available for our exclusive use; and (3) packing, tagging, assembly, disassembly and any other service required must be agreed upon and included in the written agreement.

Office Relocation Hints

We suggest the following tips to ensure a good office moving experience.

* Get reliable recommendations. Check out potential Phoenix movers through objective sources like the Better Business Bureau, your state Department of Transportation or the AMSA. Metro Movers is listed with all three of these agencies.

* Get at least three estimates. This will allow you to make a fair, objective comparison.

* Compare apples to apples. Break down the elements of each mover's estimate and make a detailed, realistic comparison of the parts, as well as the whole.

* Expect estimates to fall within a reasonable range of each other. Metro Movers moving business estimates are almost always within 10 percent of the actual final cost.

* Ask friends and co-workers. At Metro Movers, we're proud to say that a very large percentage of our new customers come referred to us from satisfied past customers.

Our phone number is: 602-242-1160.
Our estimators are trained and certified. They are available seven days a week to assist you.

Office Relocation

Packing & Preparation

We understand that “moving” your business is not “your business”. That’s what we are here for. Our experienced and skilled moving professionals specialize in performing successful, “painless” relocations for businesses – of all kinds – every day. We know what is involved. The tools, the materials, the vehicles, the technology – and the realistic tips and tricks that can only come from experience. We can apply all of those skills to your move, from start to successful finish.

Commercial Planning Services – First Steps
Metro Movers is committed to presenting each client with a complete, realistic picture of the relocation process, then applying our professional expertise and competitive pricing to deliver a successful move. We have developed the highest standards of excellence in our over 26 years of relocating corporations; and we have established a move management process which enables us to provide you, our client, with the finest service available.

First, our staff of estimators comes to your site to survey your facilities and assess your needs. During this process, we make a realistic determination of the manpower required and the type and amount of equipment and materials needed. All of this is based on the logistics of the move, with relation to elevators and street access. We also check with building management to ensure that our certificates of insurance are on file and that there will be no other major deliveries occurring simultaneous with your move. At this point, we will inform you of your responsibilities and the steps that your employees may need to take to facilitate the relocation. Following this survey, one of our company foremen will be sent to your office to color-code the entire project.

Approximately Two Weeks Prior to the Move
We ask our clients to make two sets of finished floor plans available to our staff at Metro Movers. Upon receipt of these plans, we will institute a coloring and numbering system, specific to your project. We will color-code the floor plans, identifying all furniture and equipment. This color-coding system affords a swift, accurate movement of all office effects, including furniture, objects and materials. This facilitates a streamlined method of placing the effects at the final destination.

Approximately One Week Prior to the Move
We will accomplish the labeling of all furniture and equipment. Pressure sensitive tags, bearing the exact location of each piece will be applied to each article of furniture and equipment. This will make it easy to set all pieces into place at your new building. All furniture to be left behind will be marked with special "DO NOT MOVE" tags. Similarly, placards will be placed in front of each office, indicating its appropriate code number, letter, and color.

At this time, we suggest that you institute an immediate cleaning-up policy at your company. Any unwanted paper or material should be disposed of. This will serve to reduce the number of loads to be moved and therefore reduce eventual cost for the move. Upon request, trash containers will be delivered to your premises.

Metro Movers will supply each of your employees with a Moving Instruction Sheet (sample below). The procedures outlined on this sheet will help your staff to prepare their personal effects for correct placement in the new premises.

In advance of the actual transfer and subject to your requirements, we will deliver all of the necessary containers and packing materials to all departments.

Metro Movers is available to perform all or part of your packing. It’s up to you. We can pack both typical office supplies and sensitive articles such as computer hardware and copy machines. In addition, Metro Movers packers are available to dismantle and reassemble work stations, including partitions, shelving and some furniture.

Several Days Prior to the Move
The space at your new location will be properly marked with directional signs and placards to expedite the placing of all furniture and equipment upon arrival. We will place spot indicators on the floor showing the location and code number of each article of furniture.

On Moving Day
Precautionary measures will be put into effect to safeguard all entrances, exits, and corridors in a proper manner at both locations. Metro Movers will place clean masonite over all carpeted areas, hallways, and/or doors at your new location in advance of the move. This will provide complete protection against any possible damage during the move.

Packing Instructions for Employees

Desks:
	Remove all fragile items
	Place all pens, pencils, paperclips, and other items stored in your desk drawers in sealed envelopes and replace them inside your desk drawer.
	Remove all personal valuables prior to the move.
	Pack contents of your desk in containers supplied by the mover.

Lateral files:
	Two and three-drawer laterals - can be moved with contents intact.
	Four-drawer laterals - empty the top drawer.
	Five-drawer laterals - empty the top two drawers.

Vertical files:
	Moved with contents intact. If you have keys, lock the drawers and keep the keys with you.

Credenzas, bookcases and stationary cabinets:
	Must be emptied completely and all contents must be packed.

Word processing equipment and computers:
	Should be disconnected by a qualified individual prior to removal.

Copy machines:
	Should be prepared for moving by the manufacturer or manufacturer's representative prior to the move.

Typewriters:
	Should be unbolted and left on the desk.

Map or plan files:
	All drawings should be secured inside the drawers.

Small plants:
	Should be transported by the owner. Large plants will be handled by the mover at the owner's risk.

Small pictures:
	Should be wrapped and placed in a carton, marked “fragile”. Large pictures, maps, and wall boards will be handled by the mover.

Labels:
	Labels placed on furniture by the mover must not be removed or changed. If you have any questions, please ask the mover. Additional labels will be supplied to you for placement on cartons.

Office Relocation

Valuation & Insurance Coverage

It is important that you fully understand how much the mover is responsible for in the event your goods are lost or damaged. This is governed by the valuation statement on the bill of lading. Valuation coverage/insurance can be very complicated and detailed. Please read through the following information carefully to avoid any simple misunderstandings.

The minimum coverage required by law (and it's free) is called limited liability. If an item is lost or damaged, you would receive reimbursement at a rate based on $.60 per pound. This does not really cover the actual value of the item. For instance, if the mover damaged a desk that you bought for $500.00 and it weighed 150 pounds, you would only get $45.00 as compensation. In addition, if all of your property was lost, the maximum you could receive in reimbursement would be $2,500. This coverage does not really protect the customer's items, as much as it covers the mover's liability, or in the case of the customer purchasing a third-party insurance policy.

We recommend that our clients purchase optional coverage called added-valuation. In the event of loss or damage, this type of coverage enables you to collect damages based on the actual value of the item at the current replacement cost, but minus any depreciation, up to the limit of coverage. (For each thousand dollars in coverage, the charge is $5.00, with a minimum of $50 for coverage up to $10,000.) In this case, if the mover damaged that same $500 desk and the current market value was still $500, the claim would be settled for $500; but if the repurchase price had depreciated to $300, you would receive that reduced reimbursement.

Here are two other options you can explore:
1.	Check your business insurance policy to see if your property is covered in transit.
2.	Consider getting your own insurance policy for the move if your property is very expensive.

The following is a list of rules and regulations, as applied to valuation coverage by the government:
1.	Unlike most property insurance, valuation does not automatically pay for any damage. It must be clearly shown that the mover was responsible for the damage.
2.	Items in boxes not packed by the mover are not covered, unless there is clear evidence that the entire box was dropped or mishandled during the move.
3.	The mover is not responsible for any electronic item that does not function after the move, unless there is clear evidence that the item was dropped or mishandled during the move.
4.	Even if you see damages to items at the time of the move, you are legally responsible to pay the full amount owed for the move. Following completion of the move, you must go through the claims process to receive money for damages.
5.	The mover is legally obliged to acknowledge your claim within 30 days and solve it or offer a settlement within 120 days. It is Metro Movers policy to solve all damage claims within 30 days.
6.	You have the right to file a claim until nine months after the move.