Moving is stressful enough without having to worry if the moving company you’ve hired is credible and how to avoid moving scams. It’s unfortunate, but moving scams happen, especially in Arizona. That’s why we’ve put together a list of ways you can verify that the Phoenix moving company you’ve hired is legitimate and will get the job done right.
Check with the Better Business Bureau
Has their name or ownership changed recently
How long have they been in business
Do they have reviews online
Are they asking for money up front
These are a few of the things you can use to assess your moving company before you make your decision. The two scams that seem to be most prevalent today are the hostage scam and advanced deposit scam.
Moving Hostage Scam
The hostage scam happens when a moving company will load up all of your furniture and then demand more money to give it back to you. That’s why it’s important to make sure your company has a good reputation and that you have your price in writing.
Advanced Deposit Scam
The advanced deposit scam is incredibly frustrating to people. If your moving company has asked for a deposit in order to use their services, there’s a chance they can take that deposit and run. They have your money, no need to come help you with your move. That’s why it is important to ensure if you have to give money in advance, it’s to the right people.
Unfortunately, we end up helping Phoenix residents move after they’ve experienced one of these situations. That’s why we take extra care with each of our customers to make sure they have the best experience possible. About half of our business is repeat customers or from word of mouth. We believe that your satisfaction with your move will come back to us either way, and that’s why we will do everything possible to make your experience a great one!
Related: Best Ways to Prepare for a Move
Have any questions about your upcoming move? You can visit Metro Movers’ Google Local page and check out reviews from our happy customers. Then give us a call at 602-242-1160 so we can make you our next satisfied customer. We’ll show you why we have been one of Phoenix’s top moving companies since 1982 and how we’ve earned our A+ rating with the Better Business Bureau.